1. Introduction

Welcome to Cogento Backbone Limited.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services. By accessing our site or engaging with our network services, you agree to the terms outlined below.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, company name, email address, phone number, and other details provided through contact forms or service requests.

• Technical Information: IP address, browser type, device information, and network activity related to our site.

• Usage Data: Information about how you use our services and website to help us improve performance and user experience.

We do not sell or rent your personal information to any third parties.

3. How We Use Your Information

We use collected data to:

• Provide and manage our internet and network services.

• Respond to inquiries and provide technical support.

• Improve website performance, content, and security.

• Comply with legal or regulatory requirements.

• Communicate service updates, maintenance alerts, or security notifications.

4. Data Security

We implement strict technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
All transmissions over our network and website are secured using industry-standard encryption technologies.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance functionality and user experience. Cookies help us analyze traffic, remember preferences, and optimize performance.
You can manage or disable cookies through your browser settings at any time.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described above or as required by applicable laws and regulations.

7. Third-Party Services

Our website may include links to external websites or services. We are not responsible for the privacy practices or content of third-party platforms.
We recommend reviewing their privacy policies before providing any personal information.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.

• Withdraw consent for data processing.

• Request details about how your data is used or shared.

To exercise these rights, please contact us using the details below.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:

Cogento Backbone Limited
📍 RM 29-33, 5/F Beverley Commercial Centre,
87-105 Chatham Road, Tsim Sha Tsui, Kowloon, Hong Kong
📧 support@cogento-backbone.com
📞 +009-215-5596

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or technical reasons.
Any updates will be posted on this page with the revised “Last Updated” date.